While becoming a homeowner can be exciting and rewarding, many buyers find the mortgage process to be anything but fun; often referring to the process as confusing and stressful.
To gain better insight into the homebuyer experience and the specific pain points, Snapdocs conducted a survey that gathered information from 2,000 recent U.S. borrowers. Survey questions included everything about their journey, from choosing a lender to signing paperwork at the closing table.
In this article, we’ll cover some of the common buyer frustrations and explain how choosing a Michigan mortgage lender with experience can be a game changer when navigating the loan process.
Buyer Pain Point: Document Errors and Unexpected Closing Costs
How Julie Can Help
Julie Krumholz from Superior National Bank has been in the mortgage industry for over 30 years and has seen all types of lending situations with various circumstances. Three decades of navigating many challenges and solutions has given her the foresight to recognize any potential pitfalls and steer clear of them before they have a chance to occur.
Julie also understands how critical communication is with her clients. She makes it a priority to explain any potential costs right from the start, ensuring buyers are prepared and have proper expectations throughout the process.
Buyer Pain Point: 23% Reported the Process was Confusing or Inaccurate
How Julie Can Help
Over the years Julie has become familiar with common misconceptions that can confuse buyers or skew their expectations of the loan process.
Julie makes it a point to address these misconceptions and debunk common mortgage myths in simple, clear language. She finds that not only do clients appreciate having the correct knowledge, but it helps streamline the mortgage process by eliminating confusion and fostering clearer communication.
Buyer Pain Point: Time Consuming and Inconvenient
How Julie Can Help
Many inconveniences or delays can be avoided with the proper foresight and timely communication. Having a lender like Julie, who can predict potential problems and identify the most subtle red flag early can be invaluable to borrowers. Buyers will stay two steps ahead and can correct any problems before they cause inconvenience or slow down the process.
If challenges do occur, Julie’s comprehensive background allows her to advise clients with unusual expertise. She’s experienced nearly every facet of the mortgage process from processing, closing, loan origination, underwriting, QC auditing, and has even co-owned a mortgage brokerage firm. Where another lender may think they have exhausted all avenues, chances are Julie still has some tricks up her sleeve and can provide a creative solution.
